Veeam

  • Order Processing Specialist

    Location RO-Bucharest
    Job ID
    2018-6230
  • Company Description

    Veeam recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers.

    Founded in 2006, Veeam currently has 51,000 ProPartners and more than 267,500 customers worldwide. The global headquarters of Veeam are located in Baar, Switzerland, and the company has offices all over the world. To learn more, please visit https://www.veeam.com.

    Overview

    The Order Processing Specialist will enter customer purchase orders and be responsible for administering Veeam software licenses. The task is handled by data entry and auditing of Purchase Orders received through our distribution partners and is completed through our Customer Relationship Management software (CRM) system, Salesforce.

    Responsibilities

    • Fulfill orders received via distributors
    • Auditing pricing, part numbers, and ensuring policies for purchase are followed
    • Generate licensing keys and distribute to appropriate customers for confirmation of fulfillment of order
    • Builds licensing contracts within our CRM (Salesforce) and develops new renewal opportunities for future business
    • Updates all CRM records pertaining to the orders
    • Communicates with internal sales teams and distributors to resolve issues pertaining to orders
    • Responsible for working with customer/reseller requests for licensing cases provided through the CRM (Salesforce) including but not limited to admin changes, merging of licenses and version issues
    • Maintains working knowledge of products, order fulfillment policies and procedures, contractual agreements and basic accounting processes
    • Performs other duties as assigned

     

    Qualifications

    • Bachelor’s degree in Business Administration or related field preferred. (A combination of education and experience will be considered)
    • Experience with order processing and understanding they dynamics of procurement
    • Individual possesses a thorough understanding, and working knowledge, of data entry and Outlook with strong attention to details.
    • Must be able to complete and prioritize activities daily with minimal error
    • Exceptional verbal and written communication skills
    • Previous accounting, customer support or services is desired
    • Ability to adapt to quick changes and prioritize accordingly
    • Attention to detail and ability to multi-task
    • Desire to learn and succeed in a fast paced environment

    We offer

    • Competitive compensation and benefits package
    • Modern office with free fresh coffee, fruits and snacks.
    • Flexible benefits package which includes premium private health care and dental services for you and your dependents, transportation
      allowance and parking.
    • Wellness program including gym membership, massages in the office and company sponsored sports activities.
    • Discount card (AFI Park Club).
    • An exceptional mature working environment with cool breakout & play areas and team building activities.
    • Training and development opportunities to further progress your career.
    • International environment where you can learn from multiple cultures working in the same office.

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