Veeam

  • Order Processing Specialist

    Location RO-Bucharest
    Job ID
    2017-5151
  • Company Description

    Veeam recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers.

    Founded in 2006, Veeam currently has 51,000 ProPartners and more than 267,500 customers worldwide. The global headquarters of Veeam are located in Baar, Switzerland, and the company has offices all over the world. To learn more, please visit https://www.veeam.com.

    Overview

    The Order Processing Specialist will enter customer purchase orders and be responsible for administering Veeam software licenses. The task is handled by data entry and auditing of Purchase Orders received through our distribution partners and is completed through our Customer Relationship Management software (CRM) system, Salesforce.

    Responsibilities

    • Fulfill orders received via distributors
    • Auditing pricing, part numbers, and ensuring policies for purchase are followed
    • Generate licensing keys and distribute to appropriate customers for confirmation of fulfillment of order
    • Builds licensing contracts within our CRM (Salesforce) and develops new renewal opportunities for future business
    • Updates all CRM records pertaining to the orders
    • Communicates with internal sales teams and distributors to resolve issues pertaining to orders
    • Responsible for working with customer/reseller requests for licensing cases provided through the CRM (Salesforce) including but not limited to admin changes, merging of licenses and version issues
    • Maintains working knowledge of products, order fulfillment policies and procedures, contractual agreements and basic accounting processes

    Performs other duties as assigned

    Qualifications

    • Bachelor’s degree in Business Administration or related field preferred. (A combination of education and experience will be considered)
    • Experience with order processing and understanding they dynamics of procurement
    • Individual possesses a thorough understanding, and working knowledge, of data entry and Outlook with strong attention to details.
    • Must be able to complete and prioritize activities daily with minimal error
    • Exceptional verbal and written communication skills
    • Previous accounting, customer support or services is desired
    • Ability to adapt to quick changes and prioritize accordingly
    • Attention to detail and ability to multi-task
    • Desire to learn and succeed in a fast paced environment

    We offer

    • Modern, energetic, global working environment
    • Opportunities for professional growth and promotion
    • Work in a stable, dynamic company
    • Competitive salary, depending on skills and experience
    • Comprehensive healthcare

    Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Veeam promotes affirmative action for minorities, women, disabled persons and veterans. Veeam also maintains a drug-free workplace.

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